If you would like to place an order, or have a question regarding our products, policies or procedures, please contact us by calling, faxing, e-mail or traditional mail.
For a complete listing of other Harvard Apparatus locations or authorized representatives, please see the contact us page.
Frequently Asked Questions
1. How Do I Establish an Open Account with Harvard Apparatus Ltd?
An open account allows customers to place orders using an official purchase order. Many customers already have accounts already set up. However if you are unsure please contact us to discuss your requirements.
2. How Can I Get a Copy of My Credit Card Payment Receipt?
Copies of receipts, along with the invoices, are mailed to the end user within 2-3 business days of merchandise shipment. If you have not received a copy of your credit card receipt and invoice in the mail within 10 business days from the date on your packing list, then please call our accounts department at 01732 864001 to have a copy faxed.
3. How Can I Get a Copy of My Invoice?
If you need a duplicate copy of your invoice, please call us on 01732 864001 to have a copy faxed.