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Warner Cell Electrophysiology & Cell Biology Research
Hugo Sachs Elektronic Isolated Organ and Tissue Systems
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Harvard Apparatus

Customer Support

If you would like to place an order, or have a question regarding our products, policies or procedures, please contact us by calling, faxing, e-mail or traditional mail.

By Phone:
Main Number(44) 1223-423723
By Fax:
Send To(44) 1223-420164
By E-mail:
Customer Support:sales@harvardapparatus.co.uk
Technical Support:support@hbiosci.com
To Place an Order:orders@biochrom.co.uk
By Traditional Mail:

Biochrom Limited | Harvard Apparatus UK
East Wing, Building 1020
Cambourne Business Park
Cambridge, UK
CB23 6DW

For a complete listing of other Harvard Apparatus locations or authorized representatives, please see the contact us page.

Frequently Asked Questions

1. How Do I Establish an Open Account with Harvard Apparatus Ltd?

An open account allows customers to place orders using an official purchase order. Many customers already have accounts already set up. However if you are unsure please contact us to discuss your requirements.

2. How Can I Get a Copy of My Credit Card Payment Receipt?
Copies of receipts, along with the invoices, are mailed to the end user within 2-3 business days of merchandise shipment. If you have not received a copy of your credit card receipt and invoice in the mail within 10 business days from the date on your packing list, then please call our accounts department at 01732 864001 to have a copy faxed.

3. How Can I Get a Copy of My Invoice?

If you need a duplicate copy of your invoice, please call us on 01732 864001 to have a copy faxed.

New Advanced Safety Ventilator with Volume/Pressure Modes

  • Ventilate mice to cats with one ventilator: 15 g [0.48 oz] to 35 kg [77.16 lbs]
  • Easy to use in volume only or constant pressure mode
  • Built in PEEP
  • Built in 'Sigh Breath' and 'Assist Mode'
  • Adjustable I:E Ratio (1:4 to 4:1)

Breakthrough Products for Regenerative Medicine
2011 Regenerative Medicine Brochure
100's of Innovative products developed with leading scientists & surgeons!
  • Injection & Perfusion
  • Bioreactors
  • Biosensing
  • Total Solutions
  • Total Support

Announcing the new
PHD ULTRA™ Syringe Pumps

Click here for more information about PHD ULTRA™ Syringe Pumps and to download a brochure.

  • Patent pending mechanical design provides highest accuracy/precision & smoothest flow
  • Easy operation with advanced touch screen
  • Advanced EZ PRO™ software for PC functions without a PC.

Sign-up for a FREE Full Line Bioresearch Catalog

  • Over 11,000 specialty products to enhance your bioresearch
  • Enhanced solutions for small animal research
  • 100's of pages of specialized information on instrumentation, applications, uses of products


Products on this website are for Research Use Only. Not for use in humans unless
proper investigational device regulations have been followed.

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