Customer Service
If you have a question regarding our products, policies or procedures, please contact our customer service or technical support department. You may reach those departments by calling, faxing or sending a note by e-mail or traditional mail.
| By Phone: | |
| Customer Service: | +44 (0) 1223 423723 |
| Technical Support: | +44 (0) 1223 427890 |
| By Fax: | |
| Send To: | +44 (0) 1223 420164 |
| By E-mail: | |
| Customer Service: | sales@harvardapparatus.co.uk |
| To Place an Order: | orders@biochrom.co.uk |
| Technical Support: | support@hbiosci.com |
| By Traditional Mail: | |
| Biochrom Limited / Harvard Apparatus UK Building 1020 Cambourne Business Park Cambourne Cambridge, UK CB23 6DW |
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For a complete listing of other Harvard Apparatus locations or authorized representatives, please see the contact us page.
Frequently Asked Questions
- How Do I Establish an Open Account with Harvard Apparatus Ltd?
- How Can I Get a Copy of My Credit Card Payment Receipt?
- How Can I Get a Copy of My Invoice?
- How Do I Establish an Open Account with Harvard
Apparatus Ltd?
An open account allows customers to place orders using an official purchase order. Many customers already have accounts already set up. However if you are unsure please contact us to discuss your requirements.
- How Can I Get a Copy of My Credit Card Payment
Receipt?
Copies of receipts, along with the invoices, are mailed to the end user within 2-3 business days of merchandise shipment. If you have not received a copy of your credit card receipt and invoice in the mail within 10 business days from the date on your packing list, then please call our accounts department at +44 (0) 1223 423723 to have a copy faxed.
- How Can I Get a Copy of My Invoice?
If you need a duplicate copy of your invoice, please call us on +44 (0) 1223 423723 to have a copy faxed.