Ordering FAQs

  1. How Do I Establish an Open Account with Harvard Apparatus?
    An open account allows customers to place orders using an official purchase order. Many customers already have accounts already set up. However if you are unsure please contact us to discuss your requirements.
  2. How Can I Get a Copy of my Credit Card Payment Receipt?
    Copies of receipts, along with the invoices, are mailed to the end user within 2-3 business days of merchandise shipment. If you have not received a copy of your credit card receipt and invoice in the mail within 10 business days from the date on your packing list, then please call our accounts department at +44 (0) 1223 423723 to have a copy faxed.
  3. How Can I Get a Copy of my Invoice?
    If you need a duplicate copy of your invoice, please call us on +44 (0) 1223 423723 to have a copy faxed.
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